FAQs

Most frequent questions answered.

Do your facilities have lockers and showers?

Of course! We have spacious lockers and full service showers at NO EXTRA CHARGE!

Can I bring my dog with me to workout?

We love dogs but unfortunately they are not allowed in the gym. Sorry!

Is there any commitment?

*Buzzfit has the right to add a 12 months commitment depending on current promotion.

When is my annual fee charged?

Annual fees are billed differently from membership to membership. Please refer to your contract agreement.

How can I cancel my membership?

To cancel your membership and stop the billing of the Monthly Membership Fee, the club must receive written notification by certified mail delivered to the club or you must go to your local gym in person. In order to cancel your membership prior to the billing of the Annual Membership Fee, the club requires written notification as described.

What date will my account be charged for my monthly membership dues?

This date will be approximately the same date that you signed up. On a bi-monthly basis

Can I pay cash?

Our gym operates cashlessly; all membership payments are processed via pre-authorized payments, or from a credit card.

Are there any penalties for payments returned uncollectible?

Yes, service charge will be applied for each month your monthly dues are returned uncollected.

What is the age policy for minors at the gym, and how can parents or legal guardians ensure compliance

* Individuals under the age of 18 must have a parental waiver signed or be accompanied by their parent or legal guardian. This policy also applies to free trials.

How does tanning and massage work?

Our Buzz Card users can have FREE and UNLIMITED access to our BUZZ ZONE massage chairs and tanning. You must be at least 18 years old to use our tanning booths.

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